Customer Support

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How long does shipping take?

Shipping times vary depending on your location. On average, it takes between 7-12 business days for standard shipping.

Do you ship worldwide?

Yes! We offer worldwide shipping, and it is FREE for orders over €40.

What if I receive a damaged or faulty product?

We’re sorry to hear that! If your item arrives damaged, email us with pictures, and we'll send a free replacement immediately.

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Is my payment information secure?

100%. Our website is protected with SSL encryption to ensure your data is safe.

How does the 40% OFF Neck Roll work?

When you purchase the Smart Posture Corrector, you get the Neck Roll for 40% OFF. The discount is automatically applied at checkout.

Still need help? Our support team is available 24/7 to assist you. Feel free to reach out to us at contact@stateraofficial.com, and we will get back to you as soon as possible.